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Terms & Conditions

The agreement between you and us when you place an order.

Last updated 09 Sep 2026

By using the Hai Farmer website and placing an order, you agree to the following terms and conditions:

  1. All products listed on our website are subject to availability.
  2. Product images are for representation purposes only. Actual product colour, size, texture, and packaging may vary slightly.
  3. Prices of products may change without prior notice.
  4. Orders are confirmed only after successful order verification.
  5. Hai Farmer reserves the right to cancel or refuse an order in case of product unavailability, incorrect pricing, incorrect customer details, or other genuine reasons.
  6. Customers are responsible for providing the correct name, phone number, and complete delivery address.
  7. Delivery times are estimates and may vary due to weather, transportation, holidays, operational issues, or circumstances beyond our control.
  8. Delivery charges, minimum order requirements, and applicable offers will be communicated/displayed during the ordering process.
  9. Customers should check their order at the time of delivery and report any damaged, missing, or incorrect products as soon as possible.
  10. Food and grocery products once delivered should be stored properly according to the instructions provided on the packaging.
  11. Return, replacement, and refund requests are subject to our applicable return and refund policy.
  12. Offers, discounts, coupons, and promotional prices may have specific conditions and validity periods.
  13. Customers must not misuse the website, provide false information, or use the website for any unlawful purpose.
  14. All Hai Farmer logos, images, text, designs, and other website content are the property of Hai Farmer and may not be copied or used without permission.
  15. Hai Farmer is not responsible for delays caused by circumstances beyond its reasonable control.
  16. Product descriptions relating to natural or traditionally grown products are provided based on available product and sourcing information. “Naturally grown” does not mean “certified organic” unless specifically stated.
  17. Hai Farmer reserves the right to update these Terms & Conditions at any time. Updated terms will be published on this website.
  18. These Terms & Conditions are governed by the applicable laws of India.

By placing an order on Hai Farmer, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Questions about these terms

Write to haifarmer2025@gmail.com or call 9709704563.

Delivery in a Week Freshly sourced from farmers and delivered to your doorstep within 7 days.
100% Customer Satisfaction Not fresh? Full refund, no questions asked
Naturally Grown Grown using natural farming practices, without unnecessary chemicals.
Farmer Direct Sourced directly from farmers helping bring authentic produce closer to your home
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